Personal Data Protection (KVKK)
Privacy Notice and Explicit Consent on the Protection and Processing of Personal Data
This Privacy Notice and Explicit Consent has been prepared by Holiday Gulet - Mert Efe Turizm Ticaret Ltd. Şti., as data controller under Turkish Personal Data Protection Law No. 6698 (“KVKK”), to inform customers using our yacht charter services about how their personal data is collected, the purposes and legal grounds of processing, and their rights.
1. Identity of the Data Controller
- Company name: Holiday Gulet - Mert Efe Turizm Ticaret Ltd. Şti.
- Address: Cumhuriyet Mah. Çarşı Cad. Likya İş Merkezi 1/307, 3. Kat, Fethiye / Muğla / Türkiye
- Email: operation6@lighttours.com
2. Personal Data We Process
While you use our services, the following personal data may be processed:
- Identity data: First name, surname, Turkish ID number / passport number, date of birth.
- Contact data: Mobile phone number, email address, residential address.
- Financial data: Credit card details, billing details, IBAN / bank account details, payment and receipt details.
- Customer transaction / service data: Chartered yacht details, route information, charter dates and times, special requests, contract details.
- Visual / audio records: Security camera recordings in the port or office (where necessary), call centre or voice communication recordings.
3. Purposes of Processing
Your personal data is processed for the following purposes, in accordance with the processing conditions set out in Articles 5 and 6 of the KVKK:
- Carrying out yacht charter reservation and contract processes,
- Fulfilling legal obligations (port and coast guard notifications, invoicing, etc.),
- Carrying out payment and financial transactions and tracking collections,
- Improving customer satisfaction and managing requests and complaints,
- Use as evidence in any future disputes,
- If you give communication consent, carrying out seasonal campaigns, discounts and promotional activities.
4. Parties to Whom Data Is Transferred and Purposes of Transfer
To achieve the purposes above, your personal data may be transferred, in accordance with Articles 8 and 9 of the KVKK, to public institutions within their legal authority (law enforcement, Harbour Masters, tax offices, etc.), to our financial advisers/independent auditors, to banks and financial institutions, to our lawyers for legal proceedings, and to our IT/software suppliers to provide the necessary technical infrastructure.
5. Method and Legal Grounds of Collection
Your personal data is collected verbally, in writing or electronically (via our website, mobile application, email, social media, call centre, contracts and port/office forms) for the purposes above. Processing is based on the legal grounds of “being provided for by law”, “being directly related to the conclusion or performance of a contract”, “being necessary for the data controller to fulfil its legal obligation” and, for cases outside these, “your explicit consent”.
6. Your Rights under Article 11 of the KVKK
As a data subject, under Article 11 of the KVKK you have the right to:
- Learn whether your personal data is processed,
- Request information if your personal data has been processed,
- Learn the purpose of processing and whether data is used in line with that purpose,
- Know the third parties in Türkiye or abroad to whom your personal data is transferred,
- Request correction if your personal data is incomplete or inaccurate,
- Request deletion or destruction of your personal data under the conditions set out in the KVKK,
- Object to a result against you arising from analysis of the processed data exclusively by automated systems,
- Claim compensation if you suffer damage due to unlawful processing of your personal data.
You may submit requests regarding your rights in writing by registered mail with return receipt to Cumhuriyet Mah. Çarşı Cad. Likya İş Merkezi 1/307, 3. Kat, Fethiye / Muğla / Türkiye, or with a secure electronic signature to operation6@lighttours.com.
Explicit Consent
I have read and understood the above Privacy Notice on the Protection and Processing of Personal Data. Of my own free will, I consent to Holiday Gulet - Mert Efe Turizm Ticaret Ltd. Şti. processing my personal data for the purposes and by the methods stated above, and sharing it with the relevant institutions, in order to provide yacht charter services, carry out reservation processes and fulfil legal obligations.
Website Visit Records
This website automatically records the IP address, time of visit, referring site, search or campaign information where available, and device screen width. When JavaScript runs, active tab time, sections viewed and click positions are also recorded. Form field contents, keystrokes and session video are not recorded as part of this analysis. Records are not sent to any third-party analytics service; they are kept in the site operator’s private server storage. Visit records are kept for 90 days. Visiting the site is not recorded as a declaration of explicit consent. You may send requests regarding your rights to operation6@lighttours.com.
